Perri Kennedy
Silver Spring, MD
EXPERIENCE:
Graduate Student (1/2010-8/2012) and Graduate Assistant (8/2011-5/2012), Department of Instructional & Performance Technology, Boise State University, Boise ID
- Scripted and conducted one-on-one client/subject interviews
- Developed and implemented online surveys including use of branch logic in Qualtrics
- Analyzed quantitative data using SPSS and MS Excel
- Analyzed qualitative data to identify patterns and themes
- Triangulated and synthesized new and extant data from clients to assess and evaluate organizational performance issues
- Lead writer on most project deliverables including client reports
- Conducted original research for, wrote, and successful defended thesis entitled “Training Professionals’ Understanding and Usage of Kirkpatrick’s Level 3 and Level 4 Evaluations†using methodology based on Brinkerhoff’s Success Case Method
- Selected and summarized relevant peer-reviewed research in workplace performance improvement and training evaluation usage.
Team projects: performance gap analysis on managerial competencies; recommendations to training department for strengthening internal business partnerships; process evaluation of warehousing function, including development of performance benchmarks; and development of training materials on motivational interviewing for behavioral health provider.
Administrative Assistant for Staffing & Operations, Professional Services Network, Inc., Silver Spring MD (2/2009-3/2011)
Coordinated recruiting and staffing activities. Worked closely with Chief Operating Officer to support business operations. Researched issues affecting nursing professionals and nursing education.
Administrative Assistant, Georgetown University Medical Center, Washington DC (12/06 – 9/08)
With minimal supervision, initiated all personnel and payroll transactions for 325+ employees in a dual-employer department. Served as the department’s liaison to MedStar Health and Georgetown University human resources, payroll, finance, and administration offices. Acted as primary point of contact for staff and management in regards to human resource issues.
Data Specialist/Purchasing Agent, Tibotec, Inc., Rockville MD (5/00-11/01)
Developed MS Access databases for experimental data and scripted automated data import procedures. Purchased capital equipment and biotechnology research supplies.
System Analyst, Universal Hi-Tech Development (6/99-3/00), contracted to Clinical Center Information Systems, National Institutes of Health, Bethesda MD
Administered desktop computer support for multiple Clinical Center departments, including creation of targeted training and the design and implementation of technology upgrades.
Senior Help Desk Analyst/Training Coordinator, Staffing Alternatives (11/96-12/98), contracted to General Electric Information Services, Dedicated End-User Services, Rockville MD
Provided second-tier support for technical and procedural issues, documented technical issues, and coordinated all internal training.
EDUCATIONÂ
- Master of Science in Instructional & Performance Technology, Boise State University, Boise ID; coursework completed December 2011, thesis defense completed April 2012, graduation scheduled August 2012
- Bachelor of Science in Liberal Studies, Excelsior College, Albany NY
- Certificate in Essentials of Human Resource Management, Society for Human Resource Management/George Mason University
MEMBERSHIPS
- American Evaluation Association
- American Society for Training & Development
- International Society for Performance Improvement – Potomac Chapter
- Washington Evaluators